Privacy Policy — How 7b77 Collects, Uses, and Protects Your Personal Data
At 7b77, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains in plain, formal English exactly what data we collect, why we collect it, how we store and protect it, and what rights you hold over your personal information.
Six Core Principles Governing Your Data at 7b77
Before reading the full policy, here is a plain-English summary of the six principles that govern every data-related decision we make at 7b77.
Data collected by 7b77 is used only for the purposes stated in this policy — account management, payment processing, fraud prevention, and regulatory compliance. We do not use your data for unrelated commercial purposes or sell it to advertisers.
We collect only the data that is strictly necessary to deliver and secure the 7b77 service. We do not request personal information beyond what is required for account registration, identity verification, and payment processing.
All personal data held by 7b77 is protected using 256-bit SSL encryption in transit and industry-standard encryption at rest. Access to personal data is restricted to authorised personnel on a strict need-to-know basis, with all access events logged and auditable.
7b77 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial benefit. Data shared with third-party service providers is shared only under strict contractual obligations to process it solely on 7b77's behalf.
You have the right to request access to, correction of, or deletion of the personal data 7b77 holds about you, subject to legal retention obligations. Requests may be submitted at any time by contacting [email protected] with the subject line "Data Rights Request".
7b77 retains personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with applicable legal obligations. Account data is retained for a minimum of five years following account closure to satisfy anti-money laundering requirements.
Table of Contents
1 Who We Are
7b77 (referred to in this policy as "we", "us", or "our") is the operator of the online betting and casino platform accessible at https://7b77.pro. 7b77 operates as an offshore online gaming platform and serves players in Bangladesh and other permitted jurisdictions.
For the purposes of this Privacy Policy, 7b77 acts as the data controller in respect of the personal data collected from you when you register an account, make a transaction, or otherwise interact with the Platform.
Our designated point of contact for all data-related enquiries is our support team, reachable at [email protected]. Correspondence related to privacy and data rights should include the subject line "Privacy Enquiry" to ensure prompt routing to the appropriate team.
2 Data We Collect
7b77 collects personal data in the following categories. We collect only data that is necessary and proportionate to the purposes described in this policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number, photograph | Account registration, age and identity verification, KYC compliance |
| Contact Data | Email address, residential address, city (e.g., Dhaka, Chittagong, Sylhet) | Account communications, customer support, regulatory notices |
| Financial Data | Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, transaction timestamps | Payment processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, betting history, session duration, click patterns | Service improvement, responsible gaming monitoring, personalisation |
| Communications Data | Support chat transcripts, email correspondence content, feedback submissions | Customer service delivery, complaint resolution, quality assurance |
3 How We Collect Your Data
7b77 collects personal data through the following channels:
- Direct Submission: Data you actively provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or responding to a survey or promotion.
- Automated Technical Collection: Data collected automatically when you access or use the Platform, including IP address, device identifiers, browser fingerprint, and session activity logs. This data is collected via server logs and first-party analytics tools.
- Cookie and Tracking Technologies: Data collected via cookies, web beacons, and similar tracking technologies placed on your device when you visit the Platform. See Section 7 (Cookies & Tracking) for full details.
- Third-Party Verification Services: Where identity or payment verification is conducted through a third-party KYC or payment processor, 7b77 may receive verification outcome data (e.g., "verified" or "not verified") alongside the minimum personal data necessary to match the outcome to your account.
- Payment Providers: Transaction confirmation data shared by bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other integrated payment partners following a successful deposit or withdrawal instruction.
4 How We Use Your Data
The personal data collected by 7b77 is used for the following specific purposes:
- Account Creation and Management: To register your account, verify your identity and age (21+ requirement), manage your profile settings, and maintain accurate account records.
- Payment Processing: To execute deposit and withdrawal transactions, reconcile financial records, and comply with anti-money laundering (AML) obligations applicable to financial service operators.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
- Customer Support: To respond to your enquiries, process complaints, resolve disputes, and deliver post-interaction follow-up where appropriate.
- Regulatory Compliance: To satisfy applicable legal obligations including identity verification, transaction record-keeping, and cooperation with lawfully issued requests from competent authorities.
- Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion requests you have set, and to send responsible gaming communications where our monitoring systems flag a concern.
- Platform Improvement: To analyse aggregated usage data, improve game performance, optimise page layouts, and enhance the overall player experience on the 7b77 Platform.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].
5 Legal Basis for Processing
7b77 processes your personal data on one or more of the following legal bases depending on the specific activity involved:
- Contractual Necessity: Processing required to fulfil the contract between you and 7b77, including account registration, payment execution, and game delivery.
- Legal Obligation: Processing required to comply with applicable laws including anti-money laundering regulations, financial record-keeping requirements, and identity verification obligations.
- Legitimate Interests: Processing carried out for purposes that serve 7b77's legitimate business interests — such as fraud detection, security monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing based on your freely given, specific, and informed consent — principally marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Sharing Your Data
7b77 does not sell, rent, or commercially trade your personal data. We share personal data only in the following limited circumstances:
- Payment Processors: Necessary transaction data is shared with integrated payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to execute and confirm deposit and withdrawal instructions.
- Identity Verification Partners: Where required, identity data is shared with contracted KYC verification service providers who process this data exclusively on 7b77's behalf under binding confidentiality agreements.
- Game Technology Providers: Technical session and gameplay data may be shared with game providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) to facilitate game delivery, resolve technical disputes, and calculate jackpot or tournament outcomes. These providers are contractually prohibited from using this data for their own purposes.
- Legal and Regulatory Authorities: Where 7b77 receives a lawfully issued request from a competent authority — such as a court order, regulatory directive, or law enforcement request — we may disclose personal data to the extent strictly required by that request.
- Fraud Prevention Networks: In cases of suspected fraud or money laundering, we may share relevant data with industry fraud prevention databases to protect the integrity of the Platform and the broader online gaming ecosystem.
- Corporate Restructuring: In the event of a merger, acquisition, or transfer of 7b77's business or assets, your personal data may be transferred to the acquiring entity, which will be bound by obligations equivalent to those in this policy.
7 Cookies & Tracking
The 7b77 Platform uses cookies and similar technologies to deliver a functional and personalised experience. The cookies we use fall into the following categories:
- Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without impairing Platform functionality.
- Functional Cookies: Used to remember your preferences such as language settings, time-zone display (Bangladesh Standard Time, UTC+6), and responsible gaming reminder intervals.
- Analytics Cookies: First-party analytics cookies used to collect aggregated, anonymised data about how players navigate the Platform. This data is used internally to improve page performance and user experience. 7b77 does not use third-party analytics services that transmit your personal data to external servers without your consent.
- Security Cookies: Used to detect and prevent fraudulent or automated activity on the Platform, including bot traffic detection and device fingerprinting for fraud prevention purposes.
Most browsers allow you to refuse or delete cookies through their settings. Please note that disabling cookies may affect your ability to log in and use certain features of the 7b77 Platform.
8 Data Security
7b77 implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. Our security measures include:
- Encryption in Transit: All data transmitted between your device and 7b77 servers is encrypted using 256-bit TLS/SSL encryption. The padlock icon in your browser address bar confirms this connection is active during your session.
- Encryption at Rest: Personal and financial data stored in 7b77 databases is encrypted using industry-standard symmetric encryption algorithms. Database access credentials are themselves encrypted and rotated on a regular schedule.
- Access Controls: Access to personal data is restricted to authorised 7b77 personnel on a strict need-to-know basis. All internal access events are logged, time-stamped, and subject to periodic audit.
- Intrusion Detection: 7b77 operates continuous intrusion detection and anomaly monitoring systems that generate alerts for suspicious access patterns or data exfiltration attempts.
- Penetration Testing: The Platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
While 7b77 takes all reasonable and industry-standard precautions to protect your data, no digital system can be guaranteed to be completely immune from breach. In the event of a data security incident that materially affects your personal data, 7b77 will notify affected players within a reasonable timeframe and take all necessary remediation steps.
9 Data Retention
7b77 retains personal data only for as long as is necessary to fulfil the stated purposes or to comply with applicable legal obligations. The following retention schedule applies:
- Account Data (Active Accounts): Retained for the duration of your account and for a minimum of 5 years following account closure, to comply with AML and financial record-keeping obligations.
- Transaction Records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction in line with standard financial compliance requirements.
- Identity Verification Documents: Copies of identity documents submitted for KYC verification are retained for 5 years following account closure and then securely destroyed.
- Customer Support Records: Support correspondence and chat transcripts are retained for 2 years from the date of the last interaction, unless the communication relates to an unresolved dispute or legal matter in which case it is retained until resolution.
- Technical and Usage Logs: Server access logs and session data are retained for 12 months for security and fraud investigation purposes and then deleted.
- Marketing Consent Records: Records of your marketing consent status are retained for the duration of your account and for 3 years thereafter as evidence of consent management compliance.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
10 Your Rights
Subject to applicable law and any overriding legal obligations held by 7b77, you hold the following rights in respect of the personal data we process about you:
- Right of Access: You may request a copy of the personal data 7b77 holds about you, along with information about how it is processed.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal data held in your account.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that may require us to retain certain records.
- Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a correction request is being assessed.
- Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing communications.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.
- Right to Data Portability: You may request that personal data you have provided to us be returned to you in a structured, commonly used, machine-readable format.
To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 48 hours and aim to fulfil it within 30 calendar days. In cases of complexity or volume, we may extend this period by a further 30 days with prior notice.
11 Children & Minors
The 7b77 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21.
During registration, all applicants are required to confirm their age and, where prompted, to provide documentary proof of age. Accounts found to belong to individuals under 21 will be immediately suspended, any balance will be forfeited in accordance with our Terms & Conditions, and all personal data associated with the account will be securely deleted.
If you are a parent or guardian and you believe that a minor under your care has registered an account with 7b77, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and take prompt action.
12 Changes to This Policy
7b77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will:
- Update the "Last Updated" date at the top of this document.
- Post a notice on the Platform homepage informing players of the change for a period of at least 14 days.
- Where the change is significant and affects how we process data you have already provided, send a notification to the email address registered on your account.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised document. If you do not agree with the changes, you must cease using the Platform and may request account closure by contacting our support team.
We recommend reviewing this Privacy Policy at least once every 60 days to remain informed of how 7b77 manages your personal information.
13 Contact & Data Requests
For any questions, concerns, or formal requests relating to this Privacy Policy or to the personal data 7b77 holds about you, please use the following contact details:
- Email: [email protected] (plain text — not a clickable link)
- Subject Line for Privacy Enquiries: "Privacy Enquiry"
- Subject Line for Data Rights Requests: "Data Rights Request"
- Subject Line for Underage Account Reports: "Underage Account Report"
- Availability: 24 hours a day, 7 days a week
- Response Time: Acknowledgement within 48 hours; full response within 30 calendar days
- Language: English
When contacting us about a privacy matter, please include your 7b77 account username (if applicable), a clear description of your query or request, and any supporting information that will help us locate and assess the relevant data efficiently.
Questions About Your Privacy at 7b77?
Our support team is available around the clock to address any privacy queries or data rights requests. You can also explore our FAQ for quick answers on account security, or review our Terms & Conditions for the full platform rules. For players aged 21 and above only.